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CITIZENS’
CHARTER
Part
I About Us
Kendriya
Vidyalaya Sangathan (KVS) is a registered society under society registration act
1860 and an autonomous organization under the Ministry of Human Resource
Development, Govt. of India.
The
Headquarters of KVS is:
Kendriya
Vidyalaya Sangathan (H.Q.),18 Institutional Area, Shaheed Jeet Singh Marg, New
Delhi-110602
Phone
No.011-26858570(EPABX), Fax-011-26514179, e-mail kvssao@nic.in,
Website: www.kvsangathan.nic.in
The
KVS administers its various schemes through 18 Regional Offices spread across
the country; and 981 Kendriya Vidyalayas including 03 abroad. Each Kendriya
Vidyalaya functions in accordance with policies framed by the KVS under the
overall supervision of its Vidyalaya Management Committee which is headed by a
senior officer from Defence / Civil Services/ sponsoring agency or an
educationist. All the Kendriya Vidyalayas are affiliated to with
the Central Board of Secondary Education (CBSE), Delhi.
Policies
for Kendriya Vidyalaya Sangthan are framed by its Board of Governors headed by
the Hon’ble Minister, Ministry for Human Resource Development, Govt. of India.
Commissioner, Kendriya Vidyalaya Sangathan is the Chief Executive Officer (CEO)
of the organisation.
Stakeholders
Students,
employees, parents & sponsoring agencies
Vision
KVS
envisions itself a world class organization in school education committed to
continually empowering teachers to actualize inside out synergy in students and
enable them to fulfill futuristic societal, national and global needs and
aspirations. (Explanatory
note)
Our Mission
KVS
has a four fold mission viz:-
1)
To cater to the educational needs of children of transferable Central Government
employees including defence and para military personnel by providing a common
programme of education.
2.) To pursue excellence and set the pace in the field of school
education.
3.) To initiate and promote experimentations and innovations in
education in collaboration with other bodies like CBSE, NCERT, etc.
4. ) To develop the spirit of national integration and create a sense
of “Indianness” among children.
Services
Provided
KVS
is providing following services to its stake holders:
1.
Admissions In
accordance with the admission guidelines, incorporating reservation for
disadvantaged groups as per government policy.
2.
Curriculum Transaction:
Curriculum designed by NCERT/CBSE /KVS is transacted in a regulated and
monitored manner to empower students.
3.
In-Service Training Programme:
Structured in-service training programmes are conducted to empower teachers.
Teachers from outside the organization can also take part on payment.
4.
Innovation and Research in pedagogy:
KVS with its large pool of qualified and competent teachers promotes various
innovation and research work in curricular transaction which can be shared with
others for the larger good of the society.
5.
Promotion of National Integration,
Cultural and Social Integration, Spirit of Inquiry and Indianness:
KVS with its multifarious activities viz. National and Regional sports meets,
Youth Parliament, JLN Science Exhibition, Social Science Exhibition etc promotes
“ National Integration and Indianness” amongst citizens.
2. TRANSFER OF STUDENTS FROM ONE KV TO ANOTHER KV
The
study of a student is not hampered due to exigencies of relocation / transfer of
his parent, incidental to his/her service by automatic admission of the student
in the new location, subject to admission guidelines.
3. Hostel Facilities
KVS
provides hostels in a few locations depending on the need and demand from
stakeholders
4.
Fee Structure for KVS
The
monthly fee charged from students has two main components viz. Tuition fee and
Vidyalaya Vikas Nidhi (VVN). (Details)
5.
CURRICULUM IN KENDRIYA VIDYALAYAS
For
holistic development of the children, KVS amalgamates academic activities with
the activities in the areas of Health and Physical Education, Visual and
Performing Arts, Work Experience etc.
6. INNOVATIONS AND EXPERIMENTATION
To
inculcate scientific temper in students, promote social values, and encourage
experimentation and innovation, KVS organizes every year science exhibition,
social science exhibition, innovation and experimentation award competition for
teachers as per calendar of activities.
7. CALENDAR OF ACTIVITIES IN KENDRIYA VIDYALAYAS
Activities
outlined in the calendar of activities are implemented with reasonable
flexibility due to local exigencies.
8. EXAMINATION AND RULES FOR PROMOTION
Students
are promoted to the next class based on promotion rules in vogue. KVS is guided
by the recommendation of NCERT and CBSE in this regard.
9.
ISSUE OF TRANSFER CERTIFICATE
Transfer
certificate is issued on the request of parent in prescribed withdrawal form
stating clearly details of the child and reason for taking T.C. T.C is
issued within 3-7 working days after submission of withdrawal form. Delay
beyond 07 days can be brought to the notice of the Assistant Commissioner of the
region.
10. Teacher Training
KVS
has its own Zonal Institutes of Education & Training which organise
In-service Training Programmes regularly to enrich and upgrade the teaching
skills of teachers. Capacity building programmes are organised to upgrade
the skills of other support staff also. Induction Courses are also organised by
KVS for newly recruited teachers.
11. Parents-Teachers Association
In
order to promote trust and co-operation between parents and teachers for overall
betterment of the students, every Kendriya Vidyalaya has a Parents-Teacher
Association (P.T.A). Its meetings are held regularly to apprise parents know
about the performances and also put forth their suggestions/concerns before
school authorities.
12. GRIEVANCES REDRESSAL MECHANISM
A
Grievance Redressal Mechanism has been set up in the KVS, which consists of a
Grievance Cell at each Regional Office and the Headquarters of the KVS.
Grievances submitted are settled under the supervision of the Regional Grievance
Officer in the concerned Regional Office and/or the Central Grievance Officer in
KVS(Hqrs).
Time
between 1600 hrs to 1700 hrs has been fixed on all working days for attending
people for redressal of grievances without prior appointment at Regional Offices
as well as at the KVS(Hrs). A grievance will be acknowledged immediately,
at the most within three days of the receipt of grievance. Efforts shall
be made to redress the grievance within a period of 2 months. If disposal
of a grievance petition is anticipated to take longer than two months, an
interim reply would invariably be sent.
Deputy
Commissioner (Personnel) [011-26858565] is the Central Grievance Officer.
Phone numbers and addresses of Regional Grievance Officers are available
elsewhere in site.
Grievances
at the school level are dealt with by the concerned Principal.
13.
Meeting hours
On
all working days Officers available in the KVS(HQ) office and KV Regional
Offices meet general public / staff for the redressal of their grievances and on
issues of mutual interest from 4 p.m. to 5 p.m.
Principals/
Principal Incharge – one hour on working days from 11.00 a.m. to 12.00 noon.
Teachers
– With prior appointment on any working day.
14.
Access to information:
KVS
is a public authority under the Right to Information Act 2005. List of PIO and
first Appellate Authority for each of its regional offices and the headquarters
is available on KVS website. (Details)
Part
II. OUR EXPECTATIONS
KVS
has identified some expectations:
A.
From students
They
are expected to internalize discipline and ethos of KVS and eschew all acts of
indiscipline.
B. From parents
Parents
are expected to be proactive in relation to school activities in general and
his/her ward in particular. They are expected to attend “Parent Teacher
Meetings” whenever convened, put forth their suggestions /concerns fearlessly,
and should consciously find time to check home work/class work by giving
adequate attention. Facilities required at home should also be made available.
C. From
Sponsoring Agencies
To
provide suitable land and infrastructure for Vidyalaya.
To supervise day to day activities of the Vidyalaya through Vidyalaya Management
Committee.
D.
Expectation from teachers and other staff members
Teachers
and other staff members are expected to be role models in their assigned task.
Teachers are also expected to follow code of conduct prescribed under article 59
of the Education Code for Kendriya Vidyalayas.
Part
III. TARGETS FOR VAROUS SERVICES PROVIDED
To
complete activities such as admission, coverage of syllabi; conduct of
examination, sports meet, social science exhibition, science exhibition- in the
nut shell the entire gamut of activities as per calendar of activities with
special emphasis on quality in respect of all. (Calendar
of activities). With regard to board examinations we strive to
achieve zero failure with special emphasis on quality dimension.